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Q: How do
you differ from other Self-Storage
companies? and Do you have competitive
rates?
A: As well as having a
seasoned, professional and friendly
staff to help make moving, storing and
accessing your property easy and
convenient, we will help you determine
what is the best size for your storage
needs. We at Castro Valley Storage and
Castro Valley Hayward Storage have
boxes and packing supplies for all
your storage and shipping needs. Our
facilities are safe clean and secure
with 24 hour security, 7 days a
week access and each unit is
individually alarmed. Yes! Our rates are very
competitive within the industry and
our customer service is second to
none! We offer discounts for 6 month &
12 month pre-payments. |
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Q: What
assistance do you offer to help me
store my property?
A: We offer FREE* use of our
move-in truck! You can use our
moving
equipment, appliance and piano
dollies. We are your one-stop-shop for
all your moving needs, from
boxes and
packaging supplies to locks. Our staff
is professionally trained and is here
to serve you! We also receive
deliveries for business accounts.
*
Free move-in truck subject to
terms and availability. |
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Q: Will
my belongings be safe?
A: Our
storage facilities are well lit and
clean with state-of-the-art security,
recorded surveillance, 24 hours a day.
Each unit is individually alarmed and
locks are checked daily by our staff
to assure that your property is
secure. Each tenant is given his or
her own computerized access code for
extra security.
Our
on-site resident managers are
available to answer any questions you
may have regarding our facility and
security systems. We are here to serve
you! |
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Q: What
are your hours of operation?
A: Our Gate hours are from 6 AM
to 8 PM, daily, year round. Our office
hours are 9 AM to 6 PM, Monday –
Saturday, 10 AM to 4 PM Sunday. Our
office is closed on most major
holidays. |
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Q:
How do I update my address, phone #
or emergency contact info?
A: All changes to any personal
info must be in writing, signed by
tenant and delivered to our office. |
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We accept
Visa & MasterCard.
You can now pay
online!
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